Terms of Service

These Terms of Service govern access to and use of Tesoniq, including the website, scan flows, reports, dashboards, monitored domains, scheduled scans, exports, application programming interfaces, account areas, billing flows, and related services.

Acceptance of these Terms

By accessing, browsing, visiting, registering for, logging into, submitting a domain or URL to, starting a scan through, viewing a report generated by, purchasing a plan for, or otherwise using Tesoniq, you accept and agree to be bound by these Terms, the Acceptable Use Policy, the Privacy Policy, and any additional terms presented in the product, checkout, order form, or account workflow.

If you use Tesoniq on behalf of a company, agency, client, organisation, project, or other group, you represent that you have authority to accept these Terms for that group. In that case, "you" and "Customer" refer to that group and its authorised users.

If you do not agree to these Terms, you must not access or use Tesoniq.

Current operating status

Tesoniq is currently a website and online service operated under the Tesoniq name. Tesoniq is not presented as a registered company, and these Terms do not list a physical address, phone number, VAT number, or company registration number.

Definitions

Tesoniq, we, us, and our mean the website and online service operated under the Tesoniq name.
Service means Tesoniq's website, software, dashboards, reports, scan features, monitored-domain features, exports, application programming interfaces, support features, and related services.
User, you, and your mean any visitor, account holder, subscriber, customer, member, administrator, agency user, consultant, freelancer, client user, or other person or entity using the Service.
Customer Content means domains, URLs, website content, text, metadata, screenshots, files, contact submissions, report data, comments, instructions, and other materials submitted to, generated through, or processed by the Service.
Report means any score, finding, evidence item, recommendation, export, dashboard result, scan output, comparison, benchmark, or other output generated by Tesoniq.
Public Report means a report that may be accessible by link, cached, indexed internally, reused for abuse prevention or rate limiting, or visible to others as disclosed in the product flow.
Private Report means a report intended for authorised account or organisation users, subject to plan limits, access controls, and product configuration.

The Service

Tesoniq provides website trust intelligence features that may include passive website security checks, technical search quality checks, trust and provenance signals, content quality indicators, artificial intelligence assisted diagnostics, report generation, monitored domains, scheduled scans, dashboards, usage limits, history, exports, and evidence-backed recommendations.

Features may vary by plan, geography, availability, account status, abuse controls, technical limitations, third-party provider availability, and product configuration. We may add, modify, limit, suspend, retire, or replace features at any time.

Business and professional use

Tesoniq is designed for business and professional use by agencies, consultants, freelancers, small businesses, and website operators. You must be legally capable of entering into these Terms. You may not purchase a paid plan unless you are legally permitted to form a binding contract in your jurisdiction.

Tesoniq is not directed to children. If we learn that an account has been created by a person who is not legally permitted to use the Service, we may restrict or delete the account.

Account responsibilities

You are responsible for:

Keeping login credentials and authentication methods secure.
Ensuring account, billing, organisation, and contact details are accurate.
Managing access for your users, staff, clients, contractors, and administrators.
Ensuring that all users under your account comply with these Terms.
Promptly notifying us of suspected unauthorised access.
Maintaining your own copies of reports, exports, and business records where needed.

You are responsible for all activity under your account, except to the extent caused by Tesoniq's breach of these Terms or applicable law.

Authority to scan, monitor, and submit websites

You may use Tesoniq only for lawful purposes and only where you have one of the following:

Ownership or administrative control of the domain, website, page, or content.
Written or otherwise valid permission from the owner or authorised operator.
A lawful and legitimate reason to perform a limited, non-invasive, public-facing check that does not create disruption, harassment, deception, surveillance, or reputational abuse.

For monitored domains, scheduled scans, private reports, exports, account-based reporting, historical tracking, client deliverables, or repeated scanning, proper authorisation from the domain owner or authorised client is required.

We may require domain verification, customer verification, written authorisation, or additional evidence before enabling, continuing, exporting, or sharing certain reports or monitored-domain features.

Public and free scans

Free or public scan features may be limited, cached, rate-limited, queued, blocked, reused, delayed, or unavailable. Public or free reports may be accessible by link or reused to avoid repeated scanning of the same domain. Public or free reports may be marked as unverified, cached, limited, or informational.

A public or free scan does not prove that the submitter owns, controls, represents, or has authority over the scanned domain. We may hide, remove, disable, restrict, de-index, or annotate public or free reports at any time, including after abuse complaints, ownership concerns, legal concerns, operational risk, stale results, or suspected misuse.

Reports, scores, and findings

Reports and scores are informational only. They are intended to support prioritisation, triage, education, and business-facing improvement workflows. They are not legal advice, security advice for high-risk decisions, compliance certification, penetration testing, vulnerability exploitation, code review, incident response, insurance advice, financial advice, search-engine ranking advice, or a guarantee of any outcome.

Tesoniq does not guarantee that:

A website is secure, compliant, trustworthy, accessible, high-performing, malware-free, or search-optimised.
A report is complete, current, exhaustive, or free from error.
A finding applies to every environment, browser, jurisdiction, customer, or use case.
A recommendation will produce a ranking, traffic, revenue, security, compliance, reputation, or business improvement.
Artificial intelligence assisted diagnostics, originality signals, provenance signals, citation readiness signals, or trust scores are always accurate.
A third-party tool, data source, model, provider, or integration will remain available or accurate.

You are responsible for reviewing reports before relying on them and for obtaining professional advice where important decisions depend on the result.

No formal certification or audit

You must not represent a Tesoniq report as:

A formal penetration test.
A formal vulnerability assessment.
A formal compliance audit.
A certification, accreditation, warranty, or attestation.
Proof that a third party is negligent, unsafe, unlawful, non-compliant, or untrustworthy.
A substitute for legal, regulatory, cybersecurity, privacy, accessibility, search-engine optimisation, or professional review.

Customer Content and licence to process

You are responsible for Customer Content and for ensuring that you have all rights, permissions, notices, legal bases, and authorisations required to submit, scan, analyse, store, display, export, share, or otherwise process it through Tesoniq.

You grant Tesoniq a worldwide, non-exclusive, royalty-free licence to host, process, transmit, store, copy, display, analyse, transform, generate reports from, and otherwise use Customer Content solely to provide, secure, maintain, support, improve, and protect the Service; enforce these Terms; prevent abuse; comply with law; and operate account, billing, report, and support workflows.

For Public Reports and free scans, you understand that report data may be cached, linked, reused, displayed, or made available as described in the product flow and these Terms.

Sensitive and regulated data

You must not intentionally submit secrets, passwords, private keys, access tokens, payment card data, government identity documents, health data, children's data, special category data, confidential customer data, or other high-risk information unless you have a lawful basis, proper authorisation, and appropriate safeguards.

Tesoniq may remove, redact, quarantine, restrict, or delete content that appears to contain sensitive or risky data.

Artificial intelligence assisted features

Some Tesoniq features may use automated analysis, machine learning, artificial intelligence assisted classification, screenshot analysis, page text extraction, summarisation, similarity analysis, content-quality diagnostics, or third-party model providers.

Artificial intelligence outputs may be incomplete, inaccurate, biased, unsuitable, stale, or misinterpreted. You are responsible for reviewing outputs before relying on them. Tesoniq must not be used as the sole basis for security, legal, compliance, employment, financial, insurance, eligibility, reputation, or other high-impact decisions.

Unless expressly stated in an order form or product setting, Tesoniq does not permit third-party artificial intelligence providers to use Customer Content submitted through Tesoniq to train their foundation models.

Acceptable use

You must comply with the Acceptable Use Policy. Without limiting that policy, you must not:

Use Tesoniq for unauthorised scanning, surveillance, harassment, intimidation, defamation, public shaming, deception, spam, phishing, credential attacks, social engineering, or illegal activity.
Attempt to access non-public systems, accounts, data, files, endpoints, or infrastructure.
Perform disruptive, exploitative, invasive, destructive, denial-of-service, load, stress, or vulnerability exploitation activity.
Circumvent rate limits, account limits, billing controls, authentication, authorisation, domain verification, plan restrictions, or security controls.
Reverse engineer, scrape, resell, copy, white-label, frame, benchmark for competitive misuse, or commercially exploit the Service except as expressly allowed by your plan or written agreement.
Use reports in a misleading, defamatory, unlawful, or rights-infringing manner.
Submit content that violates law, rights, confidentiality duties, data protection duties, or third-party terms.
Interfere with the security, availability, performance, or integrity of the Service.

Plans, usage limits, and billing

Tesoniq may offer free and paid plans. Plan features, prices, taxes, renewal periods, usage limits, monitored-domain limits, history retention, private report availability, scheduled scans, export rights, support levels, and cancellation options are described at checkout, in the product, or in an order form.

You authorise Tesoniq and its payment providers to charge applicable fees, applicable taxes if any, renewals, and plan changes using the payment method you provide. Fees are non-refundable except where required by law, stated in the checkout flow, or expressly approved by Tesoniq.

Usage limits may be enforced automatically. We may throttle, queue, reject, cache, downgrade, suspend, or block scans that exceed plan limits, abuse controls, or technical limits.

If payment is overdue, disputed, reversed, or fails, we may suspend, restrict, downgrade, or terminate access.

Cancellations, renewals, and refunds

Unless stated otherwise at checkout or in an order form:

Paid subscriptions renew automatically at the end of each billing period.
You may cancel renewal through the account area or by contacting support where self-service cancellation is unavailable.
Cancellation stops future renewal but does not automatically refund fees already charged.
Downgrades or cancellations may reduce access to private reports, monitored domains, scheduled scans, exports, history, support, and other paid features.
We may retain billing records as required for tax, accounting, fraud prevention, dispute handling, and legal compliance.

If you are a consumer in the European Union or another jurisdiction with mandatory withdrawal rights, you may have a statutory right to withdraw from an online service purchase within the applicable cooling-off period. Where permitted by law, if you request immediate access to digital services or digital content and acknowledge during checkout that performance may begin immediately, your withdrawal or refund rights may be limited once the service has been fully performed or digital content has been supplied.

Trials, beta features, and previews

Trials, beta features, preview features, experimental diagnostics, early access modules, free tools, and unreleased features are provided as available and may be modified, suspended, or discontinued at any time. They may be subject to additional limitations and may be less reliable than generally available features.

Third-party services

Tesoniq may use or integrate with third-party services, including hosting, content delivery networks, authentication, email, analytics, error monitoring, payment processing, artificial intelligence, page analysis, security, abuse prevention, and support providers.

Third-party services are not controlled by Tesoniq and may have their own terms, privacy notices, data practices, limits, outages, and errors. Tesoniq is not responsible for third-party services outside our control.

Data protection

Personal data is handled as described in the Privacy Policy, Cookie Policy, and, where applicable, the Data Processing Addendum.

Where you submit personal data relating to your users, clients, website visitors, staff, contractors, or third parties, you are responsible for providing required notices, obtaining required consents, establishing a lawful basis, and ensuring that your use of Tesoniq complies with applicable data protection laws.

Intellectual property

Tesoniq, including its software, workflows, user interface, design, reports, templates, scoring methods, evidence models, documentation, branding, trademarks, content, and know-how, is owned by Tesoniq or its licensors.

Subject to these Terms and your plan, you may use reports generated for authorised domains for internal business use, client reporting, and permitted exports. You may not copy, resell, sublicense, white-label, create a competing service from, commercially exploit, or remove proprietary notices from Tesoniq materials unless expressly allowed by your plan or a written agreement.

Feedback

If you provide ideas, suggestions, feature requests, comments, bug reports, or other feedback, Tesoniq may use them without restriction, compensation, attribution, or obligation, unless otherwise agreed in writing.

Service availability and changes

We aim to operate a reliable service, but we do not guarantee uninterrupted, error-free, secure, or continuously available operation. The Service may be affected by maintenance, outages, third-party failures, abuse controls, network issues, model-provider issues, browser changes, website blocking, rate limits, or events beyond our control.

We may change, suspend, restrict, replace, or discontinue any part of the Service at any time.

Suspension and termination

We may suspend, restrict, downgrade, delete, or terminate access to the Service, accounts, reports, domains, scans, exports, or features if:

You violate these Terms or the Acceptable Use Policy.
Your use creates legal, security, privacy, reputational, operational, billing, or abuse risk.
Your payment is overdue, disputed, reversed, or fraudulent.
We receive credible ownership, abuse, privacy, security, or legal complaints.
We are required to do so by law, court order, regulator request, provider requirement, or risk-management process.
Continuing service would expose Tesoniq, users, third parties, or the Service to risk.

You may stop using Tesoniq at any time. Account deletion, data export, and data retention are subject to product functionality, plan limits, legal obligations, billing records, security requirements, backups, and the Privacy Policy.

Complaints, report concerns, and takedowns

If we receive a complaint about a scan, domain, report, or account, we may investigate, request information, hide or remove content, restrict access, suspend features, annotate a report, preserve records, notify affected parties, or decline action where appropriate.

Removing, hiding, restricting, or annotating a report does not mean Tesoniq admits fault, validates a complaint, confirms ownership, or accepts liability.

Confidentiality

If either party receives confidential information from the other in connection with a paid plan, order form, support request, security disclosure, or private account workflow, the receiving party must use reasonable care to protect it and use it only for the purpose for which it was provided, unless disclosure is required by law or authorised by the disclosing party.

Public reports, public scan results, public website content, information already known without restriction, and information independently developed without use of confidential information are not confidential.

Disclaimers

To the maximum extent permitted by law, Tesoniq is provided on an "as is" and "as available" basis. Tesoniq disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including accuracy, completeness, timeliness, reliability, merchantability, fitness for a particular purpose, non-infringement, security, availability, error-free operation, and uninterrupted service.

Nothing in these Terms excludes warranties, rights, or liabilities that cannot be excluded under applicable law.

Limitation of liability

To the maximum extent permitted by law, Tesoniq and its owners, officers, employees, contractors, affiliates, licensors, and providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, reputational, or business interruption damages, or for lost profits, lost revenue, lost savings, lost opportunities, lost goodwill, loss of data, loss of use, cost of substitute services, or third-party claims arising from or related to the Service.

To the maximum extent permitted by law, Tesoniq's total aggregate liability for all claims arising from or related to the Service will not exceed the greater of:

The amounts paid by you to Tesoniq for the Service during the 12 months before the event giving rise to the claim; or
EUR 100 for free users, visitors, trial users, and users who have not paid Tesoniq during that period.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, wilful misconduct, or any other liability that cannot be limited by law.

Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Tesoniq and its owners, officers, employees, contractors, affiliates, licensors, and providers from and against claims, demands, damages, losses, liabilities, penalties, settlements, costs, and expenses, including reasonable legal fees, arising from or related to:

Your use or misuse of the Service.
Unauthorised scans, monitoring, reports, exports, or submissions.
Customer Content.
Your breach of these Terms or the Acceptable Use Policy.
Your violation of law or third-party rights.
Your relationship with clients, website owners, subscribers, visitors, or third parties.
Your use, sharing, interpretation, publication, or commercial exploitation of reports.
Your failure to obtain required authorisation, consent, notice, or lawful basis.

Tesoniq may control the defence and settlement of any matter subject to indemnity, and you must reasonably cooperate.

Force majeure

Tesoniq will not be responsible for delays, failures, or losses caused by events beyond its reasonable control, including internet failures, hosting outages, provider failures, labour disputes, cyberattacks, abuse, denial-of-service events, legal or regulatory action, war, terrorism, natural disasters, power failures, or public emergencies.

Governing law and disputes

These Terms are governed by the laws of Ireland, without regard to conflict-of-law principles.

If you are using Tesoniq as a business, organisation, agency, consultant, freelancer, or professional user, disputes will be subject to the exclusive jurisdiction of the courts of Ireland, unless a written agreement states otherwise.

If you are a consumer in the European Union or another jurisdiction with mandatory consumer protections, you may also benefit from mandatory protections and courts available under the laws of your country of residence.

Before filing a claim, the parties will attempt in good faith to resolve disputes informally by contacting each other and allowing a reasonable opportunity to respond, unless urgent legal relief is required.

Changes to these Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify users, such as posting a notice, updating the legal page, sending an email, or presenting an in-product notice. Continued access to or use of Tesoniq after updated Terms become effective means you accept the updated Terms.

Contact

For questions about these Terms, use the Contact page or email [email protected]. Tesoniq uses email-based contact channels only and does not publish a physical address, phone number, VAT number, or company registration number. We aim to respond to most inquiries within 3 business days.