This Cookie Policy explains how Tesoniq uses cookies and similar technologies and what choices you have.
By accessing or using Tesoniq, you acknowledge that strictly necessary cookies and similar technologies may be used to operate, secure, and provide the Service. Non-essential cookies are used only where permitted by law and, where required, after consent.
What cookies are
Cookies are small text files stored on your device when you visit a website. Similar technologies may include local storage, session storage, pixels, software development kit identifiers, device identifiers, browser signals, and consent-management technologies. This policy refers to these technologies collectively as cookies.
How Tesoniq uses cookies
Tesoniq may use cookies and similar technologies to:
- Keep the website and Service secure.
- Enable login, authentication, account sessions, and organisation access.
- Protect against fraud, abuse, automated misuse, and cross-site request forgery.
- Remember preferences, language, interface settings, and consent choices.
- Measure aggregate performance, reliability, errors, and product usage.
- Support billing, checkout, customer support, and service communications.
- Improve the Service and understand feature usage.
- Support marketing or campaign measurement where permitted and consented to where required.
Cookie categories
| Category | Purpose | Can you opt out? | | --- | --- | --- | | Strictly necessary | Login, session management, security, load balancing, abuse prevention, rate limits, consent storage, checkout integrity | No. These are required for the Service to function | | Preference | Language, region, dashboard, accessibility, and interface preferences | Yes, where not strictly necessary | | Analytics | Aggregate traffic, usage patterns, errors, reliability, and performance measurement | Yes. Consent is required where mandated by law | | Marketing | Campaign measurement, marketing attribution, or optional promotional communications | Yes. Consent is required where mandated by law | | Third-party | Payment, authentication, support, analytics, error monitoring, security, or artificial intelligence/page-analysis providers | Yes for non-essential third-party cookies |
Consent and control
Where required by law, Tesoniq requests consent before using non-essential cookies. You may be able to:
- Accept non-essential cookies.
- Reject non-essential cookies while keeping strictly necessary cookies.
- Manage cookie preferences by category.
- Change your choices through the cookie preference link in the footer or account settings.
- Withdraw consent at any time.
Non-essential cookies should be off by default until you actively choose to accept them, where required by law. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
Strictly necessary cookies
Strictly necessary cookies and similar technologies may include:
| Name | Purpose | Typical duration | Provider | | --- | --- | --- | --- | | tesoniq_session | Maintains authenticated login sessions | Session or limited duration | First-party | | csrf_token | Helps protect against cross-site request forgery | Session or limited duration | First-party | | abuse_rate | Supports rate limiting and abuse prevention using hashed or pseudonymised identifiers | Short-term or as needed for abuse prevention | First-party | | cookie_consent | Stores cookie consent choices | Up to 12 months or until reset | First-party | | plan_context | Helps enforce plan, checkout, or usage state | Limited duration | First-party |
Actual cookie names, durations, and providers may vary by implementation and environment.
Third-party providers
Tesoniq may use third-party providers for hosting, content delivery, authentication, analytics, payment processing, customer support, error monitoring, security, abuse prevention, artificial intelligence, page analysis, and related operations.
Third-party providers may set their own cookies subject to their own policies. A current subprocessor or provider list may be made available through the legal hub, account area, order form, or on request.
Browser controls
You can also manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Blocking strictly necessary cookies may prevent Tesoniq from functioning correctly.
Do Not Track and global privacy controls
Some browsers or extensions send Do Not Track or global privacy control signals. Tesoniq may respond to legally recognised browser-based preference signals where required and technically feasible. Because industry standards continue to evolve, behaviour may vary by jurisdiction, browser, and implementation.
Changes to this Cookie Policy
We may update this Cookie Policy as the product, providers, cookies, or legal requirements change. If changes are material, we will take reasonable steps to notify users.
Contact
For cookie or privacy questions, contact [email protected] or use the Privacy Request category on the Contact page. We aim to respond to most inquiries within 3 business days.